10/24/21: 2340 PDT (CISSDM IT): Due to an unforeseen circumstance with the upgrade process, we are restoring the original version of NPM and will re-schedule this upgrade for another maintenance window time-slot. All NPM monitoring systems are fully functional.
NPM has an available security update that we have determined is in the best interest of company operations to apply as soon as possible. There will be 1-3 reboots of the infrastructure after a period of unavailability while the SolarWinds software performs its upgrades. During this time CISSDM will not be polling for proactive status changes for any NPM monitored device. API Monitoring (Meraki, Velocloud, Viptela, etc) will NOT be affected during this maintenance window. CISSDM TAC ticketing will continue to function, and existing tickets can be worked during the update. CISSDM IT will take snapshots of all impacted infrastructure, and should we run into a major issue, we will roll-back the entire infrastructure to the snapshots, and then review further after return of services for a root cause analysis. Notice of start/end as well as updates can be viewed here: https://status.cissdm.com
Priority (Low, Med, High): High
Category (Configuration, Maintenance, Routing, Firewall, Other): Maintenance
Type (Routine, Comprehensive, Emergency): Emergency Security Patch
Risk (Low, Med, High): Med
Date and Time: Sunday 10-24-21 at 10:00 PM PST
Duration: 3 hours
